The Ultimate GoTo Place to Find Local Resources

2-1-1 is an easy-to-remember phone number for people to call for health and human service information and referrals and other assistance to meet their needs.

(The following is taken from the About page of 2-1-1 and explains what 2-1-1 is a little further.)

What is 2-1-1?

  • An easy-to-remember phone number for people to call for health and human service information and referrals and other assistance to meet their needs.
  • 2-1-1 is standards-driven. These standards include training, quality assurance procedures, effective management practices, and program evaluation.
  • 2-1-1 reaches approximately 291 million people (93% of the total U.S. population) covering all 50 states (including 39 states with 90%+ coverage), the District of Columbia and Puerto Rico.

Why is it important?

  • 2-1-1 provides simple access to the variety of essential services people need to lead healthier, more productive lives.
  • 2-1-1 provides real-time tracking of community needs, allowing policy makers and funders to make informed decisions about resource allocation.
  • 2-1-1 builds community by connecting people with the programs and agencies who can put their donations and volunteer time to good use.

Who supports 2-1-1?

  • United Way of America and the Alliance of Information and Referral Systems are leading the effort to develop a nationwide, integrated 2-1-1 system.
  • In Washington State, the Legislature designated the Washington Information Network 2-1-1 (WIN 211) as the lead organization to plan, develop, implement and support a 2-1-1 network.

2-1-1 supports effective emergency response

  • 2-1-1 can take calls from volunteers or people who want to make donations during a crisis, allowing first responders like the Red Cross and Salvation Army to focus on the relief effort.
  • In the aftermath of 9/11 the Connecticut 2-1-1 call center aided the immediate response effort and continues to take calls for families and survivors who need support two years after the tragedy.
  • WIN 2-1-1 call centers are linked together to create a redundant system – if one call center goes down, others will be online to provide unbroken access to accurate information to anyone who needs it.

How can you help?

  • You can help by Donating to your local 2-1-1 office.
  • Support 2-1-1 and other important social service agencies by donating to your local United Way.

 


You can also find more info on their main website at https://win211.org

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